Public Grievance & Lokpal Hub | Anti-Corruption & CPGRAMS

Your tool against corruption in Bharat. Understand how to file complaints with Lokpal, use the CPGRAMS portal, and protect yourself as a whistleblower.

Know your legal rights under the Constitution of India. This dynamic directory contains verified guidelines, resources, templates, and expert law compliance tools.

  • Grievance Rights

    The Lokpal & Lokayukta

    Law/Section: Lokpal and Lokayuktas Act, 2013

    The ultimate watchdog that can investigate even the highest officials.

    Fact: The Lokpal has its own 'Inquiry Wing' and 'Prosecution Wing' to ensure independence from the police.

    • Filing a Complaint: Any person can file a complaint against a public servant for corruption.
    • Lokayukta: Every state has a Lokayukta to handle corruption at the state and district levels.
    • Time-Bound: The Lokpal must complete the preliminary inquiry within 90 days.

  • Grievance Rights

    CPGRAMS: Your Direct Line

    Law/Section: Department of Administrative Reforms & Public Grievances

    A centralized portal where the Prime Minister's Office monitors your complaints.

    Tip: Use CPGRAMS for 'Stuck' files. It often works faster than visiting the government office in person.

    • 30-Day Rule: Most grievances must be resolved within 30 days of filing.
    • Appeal: If you are not satisfied with the resolution, you can file an appeal to the next senior officer.
    • Categorization: You can file complaints against almost any Central Government department (Railways, Banks, Passport, etc.).

  • Grievance Rights

    Whistleblower Rights

    Law/Section: Whistleblowers Protection Act, 2014

    Protecting the heroes who expose corruption from the inside.

    • Identity Protection: The law mandates that the identity of the complainant must be kept secret.
    • No Victimization: If you are a government employee exposing a scam, you cannot be dismissed or harassed for it.
    • Reward: Some departments offer rewards for information that leads to the recovery of stolen public money.

  • Grievance Rights

    No Bribe: Your Right

    Law/Section: Prevention of Corruption Act, 1988

    Corruption is a two-way crime. Don't be a part of it.

    • Refusal: You have the legal right to refuse any demand for a bribe and report it to the ACB.
    • Trap Action: The Anti-Corruption Bureau can set a 'trap' using marked currency to catch the official red-handed.
    • Speedy Trial: Special Courts are set up to decide corruption cases quickly.

  • Grievance Helplines

    CPGRAMS Portal

    Contact: pgportal.gov.in

    Official portal for all Central Govt grievances.

  • Grievance Helplines

    CBI Corruption Helpline

    Contact: 011-24362200

    To report corruption in Central Govt departments.